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The Qualital Lab laboratory
Qualital Lab
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Reports and complaints
Any reports and / or complaints about the activities of laboratory and certification activities conducted by our. Institution may be disclosed to QUALITAL by filling out the form below or by sending a fax to +39 0321 517937 or letter at Via Privata Ragni 13 – 28062 Cameri (NO) Italy
  detailed description of the report / complaint
indication of the person against whom the complaint is exposed / warning and the type of certification held by the subject and issued by QUALITAL **

We would like to point out that
- We will not accept reports and / or complaints anonymously
- Before starting the processing of alerts and / or complaints will be checked to verify the information received
- Is guaranteed the protection of personal data of all persons using the service / complaint and the treatment process ensures compliance with the requirements of confidentiality to the person who made the complaint.

Please note that for signaling means information received from a customer or a third party has an interest, presented in QUALITAL about behavior not in line with the technical reference (ISO 9001, ISO 14001, ISO / IEC 17025 , ISO / IEC 17021, etc..), including regulations of the accreditation body, without this necessarily implies a dissatisfaction.
Complaint means for displaying a dissatisfaction of any interested party (Consumers, Producers, Public Administration, Corporate clients, Accreditation, etc..)
Compared aiservizi laboratory and / or certification provided by QUALITAL or purchase products ceded by an organization certified by QUALITAL.
QUALITAL will follow up the complaints related to the function or companies operating under their own certification, has undertaken to provide an initial response to the complainant within 20 working days subject.

Consent to Privacy Policy
Before providing your personal data please take a look at what reported in the information at the bottom of the Legislative Decree no. 196/2003 laying down the "Code regarding the processing of personal data"

You hereby acknowledged and taken note of the above

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** any documentation proving the complaint / report must be sent separately at qualital@qualital.net
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Reports and complaints
segnalazioni e reclami